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Customer-Centric Sales Wisdom

aim

Train internal and external customer face teams on the art of storytelling and customer-centric approach

Nir! I enjoy your class and your amazing lesson! Business innovation was being incredibly interesting because of you.

 

Viviana Guerra

I arrived at my house and I started to look for painting courses. Why? Because The Artian’s talks allowed me to realize that creativity facilitates being a more open person, which in turn facilitates communicating ideas to the customer. Art allows you to be more open, and that leads to the generation of insights in a business context”

 

Juliana Muñoz

Marketing professional at VU Cybersecurity

“The structure, the visuals, and Nir as a presenter were amazing. great catching story at the beginning, the references of the theory of business and art were just on point, the examples of how art and businesses are tied were very contemporary and the final key learnings were good facts to leave the session thinking on actions. love it!”

activity overview

Customer-Centric has become the aspiration of many organizations. The realization that putting your customer in the center can yield positive outcomes requires also change in behavior and the sales approach. Whether it is an internal or external client, in this training you will develop the soft skills required in sales storytelling. More importantly, you will get to practice and develop your personal competency.

learning outcomes

By the end of this session participants will:

  • Develop ways to understand your clients better
  • Explore paths to tell compelling and relevant to the client story
  • Build your personal knowledge and skill on sales story telling

length

One day Activity

*with an option for continuous reinforcement and coaching

Let’s shift toward customer-centric culture

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